A MESSAGE TO OUR VALUED CUSTOMERS

A MESSAGE TO OUR VALUED CUSTOMERS

 

Gus Brown Buick GMC group is a family business and our main priority is providing a safe environment for all our customers and staff.

As news about COVID-19 grows, we want to provide you with an update that we have modified our operations and implemented preventive measures to protect our customers and staff.  We are following the latest guidance from the local, provincial, federal, and global health authorities to help ensure that our practices are aligned with the latest safety protocols.

In an effort to provide essential services for our customers, please note the following:
 

  • Sales showroom:
    • OPEN DIGITALLY. Shop 24/7. Physically closed.
    • Modified Hours. By Virtual Appointment Only. Contact us at:
  • Service department:
  • Parts department:
    • OPEN CURBSIDE DELIVERY
    • Modified hours. Contact us at: 833-915-0111

 

Sales Service/Parts
Monday-Friday 9:00 am to 4:00 pm 8:00 am to 4:00 pm
Saturday Closed Closed

 

  • Please be aware that our shuttle service has temporarily been suspended and our customer lounges are closed. Vehicle pick-up and return is available upon request.
  • Implementing social distancing/safety/sanitation practices when a customer vehicle is dropped off and returned.
  • We are increasing the deep cleaning of our location, along with increasing the availability of cleaning supplies and sanitizers.
  • We are frequently sanitizing key surface touch points such as door handles, rails, tables, credit pin pads and key fobs.
  • Reminding our employees of the Canada Public Health Agency hygiene practices. As well, advising our employees who are sick with a cough, have a fever, or travelled abroad recently to stay home.
  • Asking our customers to assist us in our prevention efforts too. If you are sick with a cough, have a fever, or travelled abroad recently we are asking you to stay home and take advantage of our online services.

 

Other Important Contact Information

  • General Motors Canada – (800) GMDRIVE or (800) 463-7483
  • Roadside Assistance – (800) 268-6800
  • General Motors Financial – (800) 465-4591 or email cservice@gmfinancial.com
  • Scotiabank – (866) 337-7636
  • TD Auto Finance – (866) 694-4392
  • RBC – (800) 769-2511
  • General Bank of Canada - (877) 443-5620
  •  

    We thank everyone for their support, patience and for being a loyal Gus Brown Buick GMC customer.